Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping (United Kingdom) We offer the following shipping options for UK orders:
- Standard Shipping (3–5 business days)
- Express Shipping (1–2 business days)
International Shipping We ship to selected countries across the EU and worldwide. International delivery typically takes 7–14 business days depending on your location and local customs processing times. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.
Shipping Costs Shipping costs are calculated at checkout based on your location and chosen delivery method.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays ANNTSY ANNETSY is not responsible for delays caused by customs, courier issues, or circumstances beyond our control. If your order hasn't arrived within the expected timeframe, please contact us at annetsygifts@gmail.com
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date and we will do our best to resolve the issue promptly.